Case Studies

National Real Estate Trust

Customer Profile

National real estate trust that owns interests in, operates or is developing 192 middle to upper-market multifamily communities representing more than 66,000 apartment homes across the U.S.

Situation

  1. Continue providing door-to-door trash collection services for properties in Southeast Florida acquired by the Trust.
  2. Realize greater ancillary income potential per unit each month to offset operating costs.

Solution

  1. At the time of acquisition, the Trust was realizing a net income of $17 per unit per month.
  2. Over the course of 23 months, Valet Waste’s services became a highly valued amenity for residents, facilitating the Trust’s ability to gradually increase fees to $38 per unit per month.
  3. As a result, the Trust expanded this service to additional properties across the United States.
  4. Valet Waste currently services 45% of the Trust’s units nationwide.

Financial and Environmental Benefits

  1. Increased annual net income from $1.7 million to $6 million.
  2. Improved resident satisfaction.
  3. Enhanced curb appeal boosted leasing close ratios, as well as occupancy and retention rates.
  4. Onsite personnel freed up to focus on other tasks.

Working Towards Zero

  1. Valet Waste also provides effective, competitively priced waste logistics and recycling solutions through the OAKLEAF family of companies including.:
    1. Waste removal and recycling programs through a national network of more than 4,800 waste haulers and diversion resources.
    2. Equipment leasing, rental, sales and maintenance including full installation.